The Industry and Service Management course provides students with a comprehensive understanding of the principles and practices involved in managing manufacturing and service operations. The course introduces key concepts such as production planning and control, process design, quality management, inventory management, capacity utilization, supply chain management, and service delivery systems. It also highlights the growing importance of the service sector, customer satisfaction, operational efficiency, and technology in today's business environment. Through real-world examples and case studies, students develop the knowledge and skills required to analyze, plan, and improve industrial and service operations in a dynamic business environment
- Teacher: Simmi Mulgaonkar